Privacy Policy

								
Last updated Feb 20, 2024.

HTA and Associates operates the WhatsApp Chatbot service (the "Service"), which is accessible via WhatsApp. 
This Privacy Policy describes how we collect, use, and disclose your information through the Services we provide.

1. Information Collection
When you use our Service, we may collect the following types of information:
Personal Information
Contact Information: Includes your phone number, name, and any other information you provide when interacting with our chatbot.
Messages: We collect the content of the messages you send and receive through the chatbot, which may include personal information.
Usage Information
Interactions: Data on how you interact with the chatbot, such as the time and frequency of your interactions.
Technical Data: Includes IP addresses, device type, operating system, and other technical information about your use of the Service.
2. Use of Information
We use the information we collect for the following purposes:
To provide, maintain, and improve our Service.
To personalize your experience.
To communicate with you about our Service, including updates and customer support.
For compliance with legal obligations and law enforcement requests.
For research and analytical purposes to better understand how our Service is used.
3. Sharing of Information
We may share your information with third parties in the following circumstances:
Service Providers: With companies that perform services for us, under confidentiality agreements, to support our business operations, such as cloud hosting or customer service.
Legal Requirements: When required by law or to protect our rights and the safety of our users and the public.
Business Transfers: In connection with a merger, acquisition, or sale of assets of our company.
4. Data Security
We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. International Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
6. Your Rights
You have certain rights regarding the personal information we hold about you. These may include the right to access, modify, or delete the personal information we have collected from you.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: ho@htaca.com
By phone: +91 6359237123